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Service terms

These terms summarize how k-12.cloud is positioned as a managed infrastructure and implementation partner.

Service model

k12.cloud provides deployment, infrastructure operations, monitoring, maintenance, and implementation support for dedicated customer workloads.

Customer-controlled data and access

Customer data, credentials, domains, and content remain under customer control. Software ownership and license rights depend on the deployment model and applicable order form.

Third-party software terms

Third-party software may be open-source, commercial, customer-provided, or delivered as part of a managed service. Customers are responsible for maintaining required software rights unless otherwise stated in an applicable order form.

Workflow automation deployments

For workflow automation environments, approved partners may provide licensed workflow packages, custom nodes, configuration, monitoring, and support. Supported workflow engines (including n8n where appropriate) are deployed only under customer authorization, software license terms, or commercial arrangement.

Data residency options

US and Canada data residency options are available with country-specific implementation plans and controls, subject to scope and provider availability.