k-12.cloud
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Internal IT Helpdesk

Self-hosted IT ticketing for district tech teams. FreeScout, Zammad, or GLPI patterns. Replace shared inboxes with a real workflow + asset register.

Request deployment reviewTalk to us first

What you get

  • • Private subdomain on k-12.cloud
  • • TLS certificates and renewals
  • • Customer data encrypted at rest with k-12.cloud-managed keys (AWS KMS)
  • • Daily backups with off-site copy
  • • Uptime monitoring with alerting
  • • Customer-controlled Git repository
  • • Audit-trailed PR-based changes
  • • Quarterly security review
  • • Monthly operations report

How it gets deployed

  1. 1. Intake

    Self-serve checkout or deployment review request — depending on the service profile.

  2. 2. Provisioning

    We set up your environment, link a customer repository, and apply a baseline configuration.

  3. 3. Handoff & operate

    You get access. We monitor, back up, patch, and report — with you in the loop on every change.